Care and Repair
To keep your B.Tiff at their best, please give them occasional breaks and store neatly when not in use.
All of our Natural stainless steel jewelry will never tarnish due to its fine and durable material and only B.Tiff that are made in the Natural stainless steel without plating can be worn in the shower, the pool or the ocean.
Any plating like Black, Blue, Gold and Rose Gold will eventually scratch and tarnish depending on the user. But do not worry, our lifetime service to the rescue - it includes complimentary re-plating or repolishing for the first year and a $25 service fee after that and that is including us shipping it back to you.
Repairs may be sent to our Care Center at:
B.Tiff New York
ATTN: Care Center
790 Bloomfield Avenue #A4
Clifton, NJ 07012
Any questions, please contact email us at firstname.lastname@example.org or contact customer service at 212.695.1155. Representatives are available 11:00AM-4:00PM EST Monday-Friday.