Shipping and Exchanges
Currently we are only able to accept online orders to shipping addresses within the United States, and Canada.
Order processing time is one to two business days excluding shipping time.
For each address within the United States, the following charges apply:
Ground shipping: $10. Please allow 4-5 business days.
Express shipping: $25. Please allow 3-4 business days.
Next-day delivery: $35 without signature confirmation or $40 with signature confirmation.
Items ordered together may not always ship together. If your order requires more than one shipment, you will only be charged one shipping fee.
To inquire about shipments within the U.S. APO or FPO addresses, please contact Customer Service at 212.695.1155. Representatives are available 11:00AM-4:00PM EST Monday-Friday.
There is a no return, credit or exchange ONLY in the U.S. if returned in saleable condition within 14 days, accompanied by a sales receipt. Returns may be sent to our Customer Service Center.
Exchanges may be sent to our Customer Service Center at:
B.Tiff New York
ATTN: Customer Service
790 Bloomfield Avenue #A4
Clifton, NJ 07012
Any questions, please email us at firstname.lastname@example.org or contact customer service at 212.695.1155 Representatives are available 11:00AM-4:00PM EST Monday-Friday.